Unfortunately we are unable to keep abreast of all quarantine restrictions that may be applicable to each country and/or state.  All orders are shipped on the understanding this responsibility is with the purchaser.

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Orders are posted every Wednesday. 

An email will be sent to let you know your order has been posted.

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AUSTRALIAN SEED ORDERS

 

Postage within Australia (all states except NT) starts at $4.00.

This postage does not have tracking and does not include insurance.

If parcels are lost in transit we are unable to assist you. 

In this case you will need to contact Australia Post.

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Express Post is available, this is the only way you can obtain a tracking number

for standard mail. Select this option at the checkout.  Express Post starts at $9.00.

All orders are insured to cover loss and damages.

Orders over $100 will have 'Extra Cover' included in the postage fees.  

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Australian orders may take 3 to 14 days to arrive. 

However, public holidays and peak postage times will cause mail to be much slower.

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WESTERN AUSTRALIA ORDERS

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We post orders to Western Australia Biosecurity the last Friday of every month.

There is a fee of $10.00 per order for Biosecurity to process your order.

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Click here to pay your inspection fee.

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INTERNATIONAL SEED ORDERS

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At checkout you will notice that there is no fee for postage.

The reason for this is that it is much easier for us to calculate the cost of postage individually.

We will either send you a payment request via paypal or email you to arrange payment.

Orders are held until payment of postage is completed.    

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Phytosanitary Certificates are available for a fee.

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USA "Small Seed Lot Permit"

This is a requirement of the United States for imported seeds and we strongly recommend all orders being shipped to the United States to obtain it.  This permit will protect your order from being confiscated by the United States Customs. 

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PLANTS

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To be covered by insurance plants must be sent via Express Post.

We will send most plant orders in batches of around 20 plants with insurance.

If plants arrive in a manner not satisfactory, please contact us.

In most cases we will advise you to take the plants to Australia Post to lodge a claim.

We will assist as much as we can with any claims that are lodged with Australia Post.

Please take photos of your parcel and the condition of the plants immediately on arrival. 

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Since it is difficult to calculate an exact price for parcels, we may over charge you for postage.  

If this does occur, we will refund you any additional fees charged. 

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